Rachel Castrop

Rachel Castrop

Director of Operations

Agent Details

As Director of Operations, Rachel provides an exceptional client experience. She guides clients step by step through the process of getting ready to list, putting homes on the market, and managing the contract to close process for our buyers and sellers. She keeps the ship upright and ensures our clients and professional partners stay informed and on track throughout the transaction. Additionally, she handles all the marketing for the team, from sending out postcards and email newsletters to sharing what we’re up to on our social media platforms. 


Rachel joined Byers Home Team in 2015 after a lengthy tenure with Starbucks Coffee Company ending in her position as Store Manager in Lincolnwood. She holds a Master’s degree in Communication Design, and a Marketing degree from the University of Dayton. When she’s not at work she fancies herself a concert addict and a musical theatre buff. During the pandemic, she replaced these hobbies with birding, photography, and a lot of jigsaw puzzles.

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